Privacy Policy
Hotel Amaryllis Veurne, located at Zwarte Nonnenstraat, Veurne, Belgium, is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you interact with us, in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Name: Hotel Amaryllis Veurne
Address: Zwarte Nonnenstraat, Veurne, Belgium
Phone: +32 (0)58 31 19 31
Email: info@hotelamaryllis.be
Website: [Insert Website URL]
2. What Information We Collect
We may collect and process the following data:
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Full name
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Contact details (email address, phone number, address)
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Payment and billing information
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Booking details
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Special requests and preferences
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Communication history
3. How We Use Your Information
We use your data to:
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Process and manage your reservations
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Respond to inquiries and requests
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Provide customer service
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Send booking confirmations and updates
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Improve our services and user experience
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Comply with legal obligations
4. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
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The necessity to perform a contract (e.g., manage your reservation)
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Your consent
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Compliance with legal obligations
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Our legitimate interest in improving our services
5. Data Sharing
We do not sell or rent your personal data. Your information may be shared with:
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Payment service providers
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Booking platforms you used to make a reservation
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IT and system administration providers
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Legal authorities if required by law
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict certain processing
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Withdraw consent at any time
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Lodge a complaint with the Belgian Data Protection Authority (https://www.gegevensbeschermingsautoriteit.be/)
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse.
9. Cookies
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
10. Contact
For any questions or to exercise your rights, please contact us at:
Hotel Amaryllis Veurne
📍 Zwarte Nonnenstraat, Veurne, Belgium
📞 +32 (0)58 31 19 31
📧 info@hotelamaryllis.be